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PHQ's quality system certified to ISO9002-94 in 1996
Audited 1996, 1997, 1998, 1999, 2000, 2001, 2002, 2003
PHQ up-graded from ISO9002-94 to ISO9001:2000 August 25, 2003
Audited 2003, 2004, 2005, 2006, 2007, 2008, 2009
PHQ up-graded from ISO9001:2000 to ISO9001:2008 July 21, 2009
Audited 2009, 2010, 2011, 2012,  2013, 2014, 2015, 2016
Registration Expiry Date 2018

Mission Statement:                                                       

arts HeadQuarters Inc., believes in developing and maintaining a partnership-like relationship with our customers. For this relationship to be effective, it is important to express to our customers and suppliers our policies, mission statement and principles that form the philosophy of our organization.

Parts HeadQuarters Inc., is dedicated to technological leadership in manufacturing, marketing and sales of Rock Drills and Parts for the mining industry. We will satisfy customers needs with superior quality products and services. We will achieve these objectives through a team of competent and informed employees, committed to excellence and the highest standards.

Our prime responsibility is the development of current and future suppliers that will form a supply base of world class domestic and foreign manufacturing companies. This supply base will offer the best quality design and technology for the most economic cost, with a goal to establish zero defects as the standard. We recognize that continuous quality improvement is the key to cost containment. Our quality system focuses on defect prevention and our measure of success is the reduction of the cost of non conformance.

William Quesnel Alan Marsden

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Last modified: March 14, 2017
Copyright 1997 Parts HeadQuarters Inc. All rights reserved. Information in this document is subject to change without notice.
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